auditomat
Fakro Sp. z o.o.
Fakro is synonymous with innovation – its products are available in over 60 countries, with 70% of sales coming from exports. FAKRO's innovative approach is confirmed by its presence in the top ten applications to the European Patent Office in 2023. In such a complex and global environment, effective audit management is key to maintaining quality and continuous improvement. In order to streamline its audit processes, FAKRO has implemented the modern auditomat® system, provided by 2KMM Sp. z o.o. This case study describes the company's challenges and how the implementation of auditomat® has responded to these needs.
Wdrożenie auditomat w Fakro
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Challenge
The key difficulties stemmed from the logistical complexity of coordinating such a dispersed structure and the need to constantly adapt the audit system to rapid product innovation (roof windows, stairs, vertical windows), while maintaining compliance with international standards. As Iwona Majoch, Head of Administration, points out, the existing processes hindered optimization and effective tracking of non-compliance, forcing the search for a solution that would provide a centralized overview and control. The introduction of a system such as Auditomat® was the answer to this need, offering transparency, real-time data availability, and significantly faster response times across the entire Group.
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Solution
FAKRO decided to implement the auditomat® system from 2KMM Sp. z o.o. to transform its audit processes into an automated and integrated system. The implementation of auditomat® has significantly streamlined processes at FAKRO, increasing efficiency, transparency, and control. Automation has enabled the global organization to meet the challenges of a dispersed structure and large scale of operations. FAKRO's experience underscores that the digitization of audit processes is critical to the success of global companies.
Business impact
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The implementation of the system improved quality and control across the entire Group. Auditomat® enabled precise tracking of non-compliance, assignment of responsibility, and setting of deadlines for corrective actions, which increased discipline. It also provided immediate global access from any device, which significantly improved internal communication and accelerated decision-making. In addition, task automation reduced audit time, resulting in measurable time savings and increased overall auditor efficiency.
Management gained better insight into processes thanks to automated reporting, which translated into improved enforcement of corrections and proactive risk management. The auditors' work process itself was streamlined thanks to the ability to intuitively document audits in the field and attach data (e.g., photos) directly from mobile devices.

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Contact person

Marek Mirowski

Marek Mirowski

Product Owner
Maja Stogowska

Maja Stogowska

Customer assistant
auditomat
A system to support the conduct of audits, quality control and nonconformities management
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